Home Research Agentic Commerce: Start with Organizational Questions

Agentic Commerce: Start with Organizational Questions


TL;DR: Most brands are asking the wrong question about agentic commerce. Measurement gaps are real, but the bigger issue is organizational: 35% of enterprise brands have no one responsible for it. Leaders aren't waiting for perfect data. They've named an owner and are actively testing.



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The most common question we get from brands on agentic is around measurement. But our new benchmarking reveals organizational questions should come first.

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